QUESTIONS? WE'VE GOT ANSWERS
Frequently Asked Questions
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From course selection and tee times to transportation, dining, accommodations and on-trip support, our Golf Concierge Service takes care of the details that make playing golf in Japan seamless.
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Simply complete our booking form with your preferred dates, golf preferences, and any special requests. Our team will review your requirements and prepare a personalized itinerary and estimate for your consideration.
You can request changes to the itinerary before confirming your booking. Once you're happy with the arrangements, a booking deposit secures your reservation and is credited toward the total cost of your trip.
Final payment is typically due 15 days prior to departure, unless otherwise specified in your booking terms.
From there, we'll take care of the details so you can focus on enjoying your golf experience in Japan.
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The most convenient way to reach golf courses in Japan is by private transportation, taxi, or car. Many of Japan's premier golf courses are located outside major cities and are not directly accessible by public transportation.
Where available, some courses offer shuttle buses from the nearest train station. For many of our guests, we can arrange private transportation to provide a more seamless experience, particularly when traveling with golf clubs and luggage.
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Yes. Tee Time Japan can arrange rental golf clubs for your rounds, subject to availability.
If you prefer to travel without your own clubs, let us know when submitting your booking request. We can arrange rental sets based on your requirements, including right- or left-handed clubs and shaft preferences, where available.
Rental clubs are arranged in advance and prepared for your scheduled round, allowing you to travel lighter and enjoy your golf experience without the hassle of transporting your equipment.
Please provide your club requirements as early as possible, particularly for multiple players or larger groups, as rental availability can vary by course.
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Yes. Tee Time Japan can assist with all aspects of your golf journey in Japan, including accommodations, private transportation, dining reservations, sightseeing, and other personalized arrangements.
Our specialty is creating seamless, bespoke golf experiences tailored to each guest. We work with our trusted, licensed travel partners, who arrange and contract for those travel services directly with the guest.
This allows us to provide a seamless concierge experience while ensuring that regulated travel services are handled by the appropriate licensed provider.
Certain travel services, including accommodation, transportation and package travel, may be arranged and contracted through our licensed travel partners.
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We are happy to communicate your dietary requirements when making restaurant reservations. However, dietary accommodations in Japan can vary considerably between restaurants, particularly for vegetarian, vegan, gluten-free, and less common food allergies.
Some restaurants may have limited ability to modify dishes or accommodate certain dietary requirements. Additionally, English may not be widely spoken, which can make communicating complex or severe food allergies more challenging.
If you have a severe food allergy or medically necessary dietary restriction, please inform us when making your booking so we can identify suitable restaurants and communicate your requirements in advance. However, we cannot guarantee that a restaurant can accommodate every dietary requirement or prevent cross-contact with allergens.
For severe allergies, we strongly recommend carrying appropriate medication and a written description of your allergy in Japanese.
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Yes. We understand that travel plans can change, and we will do our best to accommodate reasonable modifications.
For significant changes to your itinerary, please notify us at least 15 days before the start of your trip. Changes requested after this point may be subject to availability, additional fees, or cancellation policies imposed by golf courses, hotels, transportation providers, restaurants, or other suppliers.
The earlier you let us know about a change, the more options we have to accommodate it.
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Cancellation policies vary depending on the golf course, reservation, and any additional services included in your itinerary. Each booking is subject to the cancellation terms provided at the time of reservation.
Before confirming your booking, we will clearly communicate any applicable cancellation deadlines, fees, and refund conditions. Some golf courses and services may impose cancellation fees, particularly for cancellations made close to the scheduled date or in the event of a no-show.
If you need to cancel or modify your reservation, please contact us as soon as possible. We will work with the relevant golf course and service providers on your behalf and advise you of any applicable charges or refund options.
Cancellation and refund terms for accommodation, transportation, package travel, and other regulated travel services may be subject to the policies of our licensed travel partners and the applicable supplier.
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Golf course dress codes in Japan can be more formal than those in other countries. We recommend bringing a suit jacket or blazer when visiting the clubhouse, except during the warmer months of June through September.
At many traditional golf clubs, jeans, T-shirts, sandals, and other casual attire are not permitted in the clubhouse or on the course. Dress codes can vary by club, so we will advise you of any specific requirements for your reservation.
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Golf shoe rentals are generally not available at Japanese golf courses, so we recommend bringing your own golf shoes.
If you plan to purchase golf shoes at a Japanese golf course pro shop, please note that Japanese shoe sizes typically have limited availability above 28.0 cm (US men's 10). Larger sizes may be difficult to find, so we strongly recommend bringing your own shoes if you require a larger size.
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A little preparation will make your golf trip much easier. We recommend:
Check your passport and visa requirements before traveling.
Bring Japanese Yen — while credit cards are widely accepted, cash is still useful, particularly at golf courses and smaller establishments.
Learn a few basic Japanese phrases — even a little Japanese goes a long way.
Download useful apps such as ChatGPT, DeepL, Google Maps, and Tabelog for restaurant information and reservations.
Consider your transportation needs — when traveling between golf destinations, private transportation can be considerably more convenient than public transit.
Pack light, particularly if you will be moving between destinations.
Consider a mobile data or eSIM option so you have reliable connectivity throughout your trip.
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Please review our Terms and Conditions.